1. Platform & Access to the Platform

Coco provides access to the Platform and the User can access services featured on the Platform, in particular digital meeting and collaboration instruments. By accessing the Platform, creating rooms or joining them, or otherwise submitting any content to the Platform, the User submits a binding request to enter into the Agreement.

The Platform will be accessible to the User in the then-current version and according to the Terms. To gain full access to the Platform, the User may be required to register or create an account.

A complete overview of provided Platform features and specific instructions on how to use the Platform can be found on the Website.

2. Coco Obligations

Coco undertakes to provide the services and access to the Platform according to these Terms and grant the User a revocable, non-exclusive, non-transferable and non-sublicensable right to use the Platform. Coco may, from time to time, at its own discretion, modify the Terms by posting an updated version of the Terms on the Website. Coco will notify the User through electronic means of any material changes to the Terms. The continued use of the Platform by the User following a modification signifies their acceptance of the modifications to the Terms.

The Platform and any Platform features made available by Coco through the Website, as well as the Website itself, are provided "as is". Coco makes the Platform available to the User and uses reasonable care and skill in providing the Platform and keeping the Website free from viruses and other malicious software programs. Coco can make any changes to the Platform and its features at any time at its own discretion.

Coco does not guarantee that the Platform operates without interruption or disturbance. Coco regularly performs maintenance or improvements on the Platform and its infrastructure. The User acknowledges that this may result in temporary delays and interruptions from time to time. As far as possible, Coco will inform the User about possible interruptions in advance.

Coco will provide the User with the support reasonably required for solving problems in the everyday use of the Platform. Coco takes all reasonable and appropriate precautions against data loss and against unauthorized access by third parties to the User's data within technical feasibilities. For this purpose, Coco regularly backs up the data, monitors User data for viruses, and installs firewalls. In the event of loss or damage of User data, Coco will strive to successfully and timely back up and recover such data.

3. User Obligations

The User is obliged to prevent unauthorized access to the Platform by third parties through appropriate precautions. The User is obliged to notify Coco immediately of any unauthorized use of access data. The User may not circumvent or attempt to circumvent the security measures of the Platform and may not use the Platform in an unlawful or fraudulent manner, or with an unlawful or fraudulent purpose or effect.

The User may not upload anything to the Platform that contains viruses, Trojans, worms, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of websites, computer software, or hardware.

The User is themselves responsible for the entry and maintenance of the data and information required for the use of the Platform (without prejudice to Coco's obligation to back up data). The User is obliged to check its data and information for viruses or other harmful components before entry and to use virus protection programs corresponding to the state of the art for this purpose. The User acknowledges that the non-fulfillment of its cooperation obligation may result in a disruption of the Platform and does not give rise to any claim for a refund or right of termination.

4. Plans & Payment

Coco may offer a range of free and paid membership plans as outlined on the Platform. The access to paid membership plans is only available after the payment of outstanding fees. Coco bills and invoices fees and charges periodically in accordance with the User's membership plan. All prices are quoted exclusive of VAT unless explicitly stated otherwise.

Amounts due must be paid without set-off or counterclaim, deduction, or withholding and according to the payment modalities and conditions set out on each invoice. Unless otherwise mandated by law or a specific agreement with Coco, all purchases are final and non-refundable. If the User believes Coco has charged them erroneously, the User must contact Coco within 30 days of such charge. Except as required, Coco reserves the right to issue refunds at its sole discretion.

Coco may make changes to subscription fees at its own discretion. Price changes will come into effect at the start of the next subscription period following the date of the price change and by continuing to use the Platform User accepts the amended price. The User may cancel the paid subscription. The cancellation will be effective the day after the last day of the paid subscription term. After the cancellation of subscription, the User can continue using the free features of the Platform.

5. Termination

The User may terminate this Agreement at any time by ceasing to use the Platform or by requesting the deletion of its account, if any, following the instructions available on the Platform. Either Party may terminate the Agreement at any time in the event of a material breach of these Terms by the other Party.

Coco reserves the right to make the Platform temporarily or permanently unavailable for the User. In the event of a permanent shutdown of the Platform, Coco will, if possible, notify the User at least 5 business days in advance.

The termination of this Agreement by the User will not release the User from any obligations or liabilities to Coco or other users. Any fees owed to Coco shall remain due and payable. Termination will not affect any rights, obligations, or liabilities of either Party which have accrued before the termination date or which are intended to survive beyond it.

6. Intellectual Property

Coco retains all rights and titles, including all copyrights, trademarks, know-how, and other rights ("Intellectual Property Rights") in the Platform or parts thereof. Through the use of the Platform, no ownership of intellectual property rights is transferred between the Parties.

In the event that the content or any part thereof uploaded or shared by the User on the Platform is protected by Intellectual Property Rights, the User grants Coco a worldwide, non-exclusive, non-transferable, non-sublicensable, royalty-free license to display and use the content for the performance of the Agreement and for the improvement of the Platform and its features.

Where applicable, the User is granted a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Platform in accordance with the Terms. Any other use of the Platform, including copying, distributing, displaying, reproducing, creating derivative works, or commercializing the Platform or any available content shared or uploaded by other users, or parts thereof, is strictly prohibited without the prior written consent of Coco. The systematic retrieval of content on the Platform or the Website for any purpose without the prior written permission of Coco is strictly prohibited.

7. Privacy

Coco only collects and processes personal data provided by the User to the extent necessary for the purposes of the Platform and in accordance with the Privacy Policy. Coco protects the collected personal data through appropriate technical and organizational measures and in compliance with German and European Union data protection legislation.

The User authorizes Coco to use, process, and store relevant data for the performance of the Platform and to use anonymized data for the improvement of its services or for analytical purposes.

By signing up on the Platform and ticking the relevant checkbox, the User agrees to be contacted by Coco and to be updated about updates to the Platform and new products. The User can unsubscribe from the contact list at any time by sending an email to privacy@trustroom.eu.

8. Warranties, Liability and Indemnification

The Platform is provided on an "as is" basis, and Coco does not warrant, represent, or make any guarantees regarding this Platform or the information and materials contained therein, including content shared by users. Coco will not be liable for the incompatibility of the Platform with specific goals the User hopes to achieve.

Coco excludes any and all liability for inaccuracy or incompleteness of the Platform, delays or unavailability, data loss or damage, or for content shared or uploaded by Users on the Platform.

The Platform may contain third-party content or links to third-party services. Coco assumes no responsibility for any third-party content or services and does not provide any guarantees or representations regarding them.

To access or use the Platform, the User does not need to provide any confidential information. Any information or content that the User uploads to the Platform is shared at their own responsibility and risk, and Coco will not be liable for any potential breach or leakage of confidential information shared by the User.

Coco explicitly disclaims any liability for the quality and accuracy of AI text assistants; rather, it is up to the user to check this themselves and discard it if they are not satisfied.

9. Miscellaneous

Notices: Notices pursuant to this Agreement shall be in writing, including by email, to the last communicated or available address.

No Assignment: Neither Party may assign any of its rights, duties, or claims under these Terms.

Severability: If any provision of these Terms is found to be unlawful, invalid, or otherwise unenforceable (in whole or in part), the other provisions will remain in full force and effect, mutatis mutandis.

Governing Law and Venue: These Terms shall be governed by and construed in accordance with the substantive laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG) and the exclusive jurisdiction of the courts of Munich, Germany.